FAQ

Q: How long will my order take to arrive?

A: Orders are processed and shipped out within 1–3 business days.

US domestic delivery generally takes 7–14 business days, subject to local logistical conditions.

Q: Can I modify or cancel my submitted order?

A: Order adjustments and cancellation requests can only be accepted before shipment.

Once goods depart our warehouse, no further modifications are permitted.

Q: Does this shop support returns and exchanges?

A: We provide a 30‑day return‑and‑exchange window upon receipt of delivery.

All merchandise must stay unused, unwashed, with original tags and packaging fully intact.

Q: Why are there minor color differences between product photos and real apparel?

A: Slight shade discrepancies may stem from varying screen calibrations and fabric production batches.

These minor variances are normal and shall not be treated as product defects.

Q: How can I track my shipment?

A: After your order gets dispatched, our system will automatically send the tracking number to your registered email for real‑time delivery monitoring.